Impact of knowledge management on the quality of health service An Empirical Study in the year-Hussein Hospital / Karbala
THE IRAQI MAGAZINE FOR ADMINISTRATIVE SCIENCES,
2012, Volume 8, Issue 31, Pages 250-268
AbstractKnowledge management is one of the contemporary subjects which drew attention of all small organization ,including the health sector ,due to the increase of completion thought knowledge management all facts ,opinions work methods experiments, experience and information that the individual and organization own are unified and mixed ,giving then values and keeping them continually .
At the same time the power of quality management has increase in these organizations for the power in any organization ,is connected to the ability of the organization and its role in achieving the best services.
The present study deals with analysis the effect between knowledge management and the dimensions of the quality of health services depending on the hypothesis which starts that there is an effect relationship between knowledge management and its dimension of the quality of health service.
Al-Hussein general hospital in Karbala is chosen as the study place .the researcher used a questionnaire as a main tool for collecting data from the meant-in-the-subject the hypothesis is tested by certain statistical method.
In the light of results of the analysis ,the researcher reaches at some conclusion ,the most important of which is that there are meaningful effect relationship between knowledge management and the dimensions of the quality of health service.
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