THE IRAQI MAGAZINE FOR ADMINISTRATIVE SCIENCES,
2016, Volume 12, Issue 48, Pages 274-319
AbstractThe importance of this research of the importance of providing the theoretical framework conceptual and practical application to use the approach Six Sigma in order to help economic units to improve the quality of their products and reduce the bad quality costs by measuring defects level and reduction to reach the so-called zero-defects or touch them no it is based on the principle of design products in accordance with the wishes of customers has crystallized the research problem in the economic units are now facing competition sharp by international companies, which penetrated the Iraqi market and the inability of the Iraqi economic units on facing these companies and the reason for this is that the Iraqi products does not meet the requirements of customers in the sense there is a deviation in products provided all the required standards of customers, especially laboratory research sample, which is facing the problem of low sales compared to imported products, making them unable to compete with those products, was based on researchers to achieve this goal to the basic premise that "the use of curriculum Sass Sigma leads to the provision of appropriate information to assist in improving quality by reducing defects in production to the point of approaching zero defects and thus reduce the cost of bad quality. " It was concluded that "the use of Six Sigma approach leads to improved quality by reducing defects in production to the point of approaching zero defects and this will reduce the cost of poor quality as to raise the level of Sigma leads to reduce defects and reduce costs.
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